Privacy Policy

Your Privacy Matters

We respect your privacy and your personal information. 188 Worx takes all reasonable measures to protect your personal information and to keep it confidential.

Section 9 of POPI states that "Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive."

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Information We Collect

188 Worx may electronically or manually collect, store and use the following personal information of clients. Such information will include the following, but is not limited thereto:

• Name and surname
• Identity number
• Postal area code
• Street address
• Postal address
• Contact numbers
• E-mail address

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How We Use Your Information

188 Worx collects, stores and uses the above-mentioned information for the following purposes:

1. Communicate requested information to the operator/third party nationally on the services requested by the client;
2. To carry out our obligations arising from any contracts entered into between you and us;
3. To allow you to participate in interactive features of our service, when you choose to do so;
4. To notify you about changes to our service;
5. Confirm and verify an individual's identity;
6. Keep proper records for audit purposes;
7. Follow an individual's instructions; and
8. For any other purpose that would be discussed with the party concerned.

Information submitted by an individual or organisation is only used for the purposes for which it was intended. Copies of correspondence that may contain personal information is stored in archives for record-keeping and data backup purposes only.

Where possible, we will provide you with the means to make sure that your personal information is correct and current. Alternatively, you may request for your personal information to be updated. You also have the right to request that your personal information not be used for any purpose other than the intended purpose of its collection.

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Use of Cookies

The 188 Worx website uses "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalise 188 Worx pages, or register with our site or services, a cookie helps 188 Worx recall your specific information on subsequent visits — simplifying the process of recording your personal information.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the 188 Worx website.

Cookies cannot be used to capture your email address, obtain data from your hard drive, or gain confidential or sensitive information about you. Additionally, cookies cannot be read by a website other than the one that set the cookie.

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Retention and Destruction

188 Worx retains personally identifiable information as long as necessary to provide the products and services for which the information was collected, to process and maintain a record of transactions, and as long as necessary for legal process or to satisfy government retention requirements.

When the retention period expires, 188 Worx destroys data that was maintained in any form in a manner that renders it completely unusable and incapable of restoration.

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